Policies and Procedures

The information in this section is an outline of some of the main FIC policies and procedures that impact international students both pre and post course commencement at FIC. It is important for students to read this information.

FIC policies and procedures are designed to ensure that our practices and operations comply with the requirements of the ESOS Act 2000/ 2001 (including the National Code of Practice 2018) and VET Quality Framework.

The information provided below is a summary of some of the main elements of FIC policies and procedures. Access to the full versions of policies and procedure is available on request by contacting the Training Manager via e-mail at info@flinderscolelge.com.au. Students are encouraged to contact FIC with any questions.

International Student Enrolment Policy and Procedure (National Code Std 3 & 5)

Fees & Refund Policy and Procedure (National Code Std 3)

Critical Incident Policy and Procedure (National Code Std 6)

Student Transfer Policy and Procedure (National Code Std 7)

Complaints and Appeals Policy and Procedure (National Code Std 8)

Completion within Expected Duration Policy and Procedure (National Code Std 9)

VET Student Course Progress Policy and Procedure (National Code Std 10)

ELICOS Course Management Policy and Procedure (National Code Std 10)

ELICOS Student Attendance Policy and Procedure (National Code Std 10)

Defer Suspend or Cancel Enrolment Policy and Procedure (National Code Std 13)

Other information

Code of conduct

Use of personal information

Change of address

Legislation that impacts International students